Turn on your scanner and use the USB cable to connect it to your laptop.
Click the scanning button once. It should beep 2-3 times to tell you it's connected.
Click inside the box to the right and scan the "Data Upload" barcode on the small card.
Lift the paper above that and scan the "Clear Data in Buffer" barcode.
Click the next box and scan the barcode that says "Upload the number of scanned barcodes." That box MUST say "Total Counters = 0." If not, do step #4 again.
Choose the reason. If it's for an event, please specify it under "Other."
